Time saving tips: Keep calm and switch (a Summer 19′ release highlight)

What does Will Smith have to do with the Salesforce Summer 19' release? Well nothing really; I just wondered how many other people think of his 2005 hit song when they hear the word "switch"??? Just me? Better get on with the time saving tip then. As of the Summer 19' release, you can now … Continue reading Time saving tips: Keep calm and switch (a Summer 19′ release highlight)

Why you should vote for me to win a trip to Dreamforce βœˆ

Vote for me! In a slight departure from my usual tips and tutorials, I'm going to ask you for a favour. I've got the opportunity of a lifetime to win a trip to Dreamforce, representing the UK & Ireland as social media ambassador, and I need you to vote for me. In the UK, attendees … Continue reading Why you should vote for me to win a trip to Dreamforce βœˆ

Salesforce World Tour London: We Are All Trailblazers

When I sat down to write this post, it became increasingly apparent that what made the Salesforce World Tour in London so special was far more than just the event, it was the people and the sense that we are all Trailblazers. I could easily sit here and write about the great venue, the event … Continue reading Salesforce World Tour London: We Are All Trailblazers

Only using the standard price book? You can hide the option to ‘Add Price Book’!

Even if you only use the standard price book, the option to 'Add Price Book' will still appear as an option. This seems quite misleading and confusing for users; it's also a button that's not needed and in my book that makes it clutter. There's a fairly simple solution to this: the 'Add Price Book' … Continue reading Only using the standard price book? You can hide the option to ‘Add Price Book’!

It’s time to start letting go…how to hide the Classic report builder

A few weeks ago I realised it was time to hide the Classic report builder. For what I need in my current role, I can happily use the Lightning report builder and not feel that I'm missing any functionality. If I don't need the Classic report builder anymore then my users definitely don't! You might … Continue reading It’s time to start letting go…how to hide the Classic report builder

Dashboard date filters: the best feature you’re not using yet…

Whenever I get a request for a new dashboard I try to use dashboard filters where possible instead of over-filtering the underlying reports. The reason? It's easier to re-use or clone the reports and dashboard in future. I love dashboard filters and very often find myself filtering on picklists like Opportunity Stage or Account Type. … Continue reading Dashboard date filters: the best feature you’re not using yet…

Time saving tips: You can mass delete those unused reports…

Last week we looked at how you can identify unused reports....now that we've found them, what shall we do with them?! I'm going to show you how to mass delete them, but first, let's talk a bit about what you should do before wielding your mighty Admin powers. Users tend to get a bit upset … Continue reading Time saving tips: You can mass delete those unused reports…

Identify unused reports by creating a ‘report on reports’

The problem: "Can't see the wood for the trees". That's a favourite saying of mine. Reports in Salesforce are a great example of this; how often have you looked for a specific report but there were so many you couldn't find it? I'm sure you're a lovely Admin and you've trained your users to create … Continue reading Identify unused reports by creating a ‘report on reports’

London’s Calling 2019: Less FOMO & more pies

London's what? London's Calling! It's basically the event of the year for Salesforce professionals in the UK. We are lucky enough to have a few community events in the UK, including Surf Force and InspireEast, but London's Calling is the biggest with around 400 attendees. It's a full day event with multiple session tracks including … Continue reading London’s Calling 2019: Less FOMO & more pies

Create A Data Quality Progress Bar πŸ”‹

The problem:Β  In my last post I discussed the importance of identifying your data quality so you can plan how to tackle it. After reading that post someone asked me if I could combine my data quality score with a declarative progress bar instead of stars. The answer is YES and I'd love to show … Continue reading Create A Data Quality Progress Bar πŸ”‹