If you've not set up Einstein Opportunity Scoring yet what are you waiting for?! I was sent a link to a super new video explaining the who, what and why of Einstein Opportunity Scoring which I'm sharing with permission from Salesforce. Link: https://salesforce.vidyard.com/watch/r9X3fAT2Z5wRxJQ4p2cytc You can also read all about this fantastic free new feature on … Continue reading Unsure if Einstein Opportunity Scoring is for you? Check out this new video!
First things first, to understand what Einstein Opportunity Scoring is and to find out if you're eligible, check out this post on Salesforce Ben: What Is Salesforce Einstein Opportunity Scoring? Overview & Deep Dive Tutorial Read it? Great stuff, let's move on. I am loving Einstein Opportunity Scoring and the reception from my users has … Continue reading How can I improve my Einstein Opportunity Score?
In hindsight that heading was a bit dramatic...but now I have your attention, have you heard your Salesforce certification maintenance will now only be required once per year?! As of the 15th April 2020, certifications that previously required three maintenance exams per year will only require one. When your certification maintenance is required will depend … Continue reading Have you heard the news? Major changes to Salesforce certification maintenance…
Spoiler alert: we're heading back to Classic to mass move reports and dashboards using drag and drop functionality. Do I really want to be encouraging you back to Classic as an advocate and champion for Lightning?! Not really, but needs must. Last week I needed to move some reports and dashboards fast and I'd forgotten … Continue reading How Admins Can Mass Move Reports and Dashboards
Sometimes I realise I'm really no different to my users - I hate change! Let me be more specific, I hate change I don't control, or that takes my by surprise. This can make release time a bit stressful. As well as large enhancements that get a lot of publicity, Salesforce include a lot of … Continue reading Automatic Updates on the Report Preview – On or Off?
I went to subscribe to a report this week and couldn't; I'd reached the maximum limit for report subscriptions! How, I asked myself, was this possible? I hardly ever subscribe to reports...I can't have reached the limit (which is 5 FYI). First things first, how do you find out which reports you are subscribed to? … Continue reading Why you MUST make users subscribe to reports for themselves and stop subscribing on their behalf.
Fun story, I recently spent an entire weekend rolling out A LOT of changes. I'm a solo Admin so I do everything, and if something goes wrong with development, it's my fault. A few days post roll-out, a user contacts me, saying they can no longer change the currency on their opportunity. Since they were … Continue reading Help! I can’t change the currency on my opportunity…
What does it really mean to move from being an Admin to a Consultant and what things do you need to think about when implementing a CRM? This week's guest post comes from Golden Hoodie winner Heather Black. Founder of Salesforce training company Supermums.org, Heather talks us through how she sees the change of mindset … Continue reading From Admin To Consultant: How To Develop Salesforce Consultancy Skills
In my last post about using LinkedIn QR codes, I finished with a question: "Does anyone know if something like this exists for Twitter?!" As anticipated, the amazing community came through, so many thanks to Tomasz Lipski for confirming that this does exist! The Salesforce community is mad about Twitter and it's our main social … Continue reading Heading to Salesforce World Tour? Find and follow Trailblazers using Twitter QR codes!
I know, I know...this is a Salesforce Admin blog so why am I writing about LinkedIn? I picked up this nifty little trick courtesy of Andrea Carvalho (aka @2ManyHockeys) at Dreamforce, and I think it's super useful for everyone heading to Salesforce events, looking to connect with their peers. What is it? "The LinkedIn QR … Continue reading Heading to Salesforce World Tour? Make lasting connections easily using LinkedIn QR codes.